Policies

Summary of Fees and Additional Costs

Late orders are subject to availability of menu items.

Additional Bartenders and Butlers are available for $40.50 per hour (5 hour minimum).

Additional charges will apply for weekend events. Please contact the Catering team for further information.

Ordering Catering

Please contact the Catering team for catering requests at 212-902-0460.

Orders should be placed before 12:00 pm the day prior to your meeting.

Special menu requirements should be placed at least 72 hours prior to your meeting.

Specialty china, glass, silverware, linen rentals are available for an additional charge

Pick Up/Clearing

If your meeting runs long and you need to reschedule your pick-up, please email or call the Catering team for a revised pick up time. Otherwise, a pick-up will be scheduled according to the meeting end time requested.

Cancellations

All cancellations received by 12:00 pm the day prior will not incur a charge. Any orders cancelled the day of will incur full charges with the exception of bottled beverages and prepackaged items.

72 hour - 2:00 pm cancellation policy for receptions and dinners.

Kosher and Special Dietary Orders

Kosher and special dietary foods are available by request.

Kosher/special orders must be placed by 12:00 pm (Monday - Thursday) and 11:30 am (Friday) for the next day’s service.

Cakes

All custom cake orders require 2:00 pm - 72 hours notice.

Please contact the Conference Services team for availability of cake options.

Guarantees

A final guarantee is required by 2:00pm - 72 hours in advance for all catered events.

Some menu items subject to seasonal availability.

Custom menus are available upon request.